Location: Flexible / Remote
Reports to: President
Department: Go-to-Market Operations
Type: Full-time
About DispatchTrack
DispatchTrack is a global leader in last-mile delivery management software, helping some of the world’s most recognized brands transform their logistics operations. With a profitable foundation, we’re focused on scaling the company to new heights. To support this growth, we’re seeking a dynamic Head of Revenue Operations to build a high-performing team and modern go-to-market engine from the ground up.
The Role
We’re looking for a Head of Revenue Operations to build and scale a world-class RevOps function from the ground up. In this role, you’ll serve as the operational backbone of the go-to-market (GTM) organization — bringing discipline, visibility, analytics, and rigor across Sales, Marketing, Customer Success, and Partnerships.
You’ll work directly with the President and GTM leadership to implement data-driven systems, streamline processes, and drive scalable growth. This is a hands-on, high-impact role for someone who thrives in fast-moving environments and loves translating strategy into action.
Job Summary
Strategy, Planning & Forecasting
- Build the revenue operations strategy from the ground up to support scale and long-term growth
- Lead annual and quarterly GTM planning cycles (headcount, territories, quotas, targets)
- Partner with Finance on forecasting, budgeting, and performance tracking
- Create unified KPIs and dashboards to monitor GTM performance across the customer lifecycle
Systems & Tooling
- Own the GTM tech stack including Salesforce, Gong, HubSpot, ZoomInfo, Vitally, and others
- Optimize data flow and integration across systems to ensure data integrity and consistency
- Evaluate and implement new tools to drive automation and insight
Analytics & Insights
- Analytical mindset and approach to the business
- Deliver actionable insights through dashboards, analysis, and trend reporting
- Monitor sales productivity, funnel performance, conversion rates, churn, win/loss, productivity reporting, compensation plans, and CAC
- Drive attribution and ROI analysis across marketing and sales campaigns
- Own the entire funnel including Marketing Operations to ensure there is visibility at each stage of the funnel
Process Optimization
- Establish consistent operating cadences for forecast calls, pipeline reviews, QBRs, and board reporting
- Build processes to streamline quote-to-cash, lead routing, handoffs, and renewals
- Document and institutionalize Standard Operating Procedures (SOPs) across the GTM engine
- Board presentation material that is analytical, clear, and concise
Cross-Functional Partnership
- Work closely with Sales, Marketing, Customer Success, Product, and Finance leaders
- Enable Sales and CS with data, tools, and insights to improve execution and accountability
- Collaborate with Marketing to align lead scoring, funnel tracking, and campaign measurement
Skills and Qualifications
- 6+ years in Revenue Operations, Sales Ops, Finance, or GTM Strategy roles (experience at growth-stage B2B SaaS a plus)
- Experience building a RevOps function from scratch and supporting scale
- Deep expertise in Salesforce (admin or architecture level), Gong, and related GTM systems
- Strong analytical skills; fluency with Excel, BI tools, and pipeline modeling
- Background in FP&A or Finance a strong plus due to the analytical expectations
- Clear communicator with strong project management skills and attention to detail
- Highly organized, structured thinker who thrives in a data-rich, execution-focused culture
Why Join Us
- High-impact, foundational role in a profitable, scaling company
- Ownership of core revenue infrastructure and strategic planning
- Smart, ambitious team with a culture of transparency and collaboration
- Competitive compensation and benefits
- Flexible work environment and strong executive support
Please email Careers_USA@dispatchtrack.com to apply.