DispatchTrack Blog

Useful content for last mile logistics operators.

Does Amazon Logistics Threaten FedEx 3rd Party Operators?

Share this article
May 26, 2020

Retail giant Amazon launched its logistics arm to ensure fast-order fulfillment and to cater to the increasing demand for fast deliveries. Amazon Flex, the logistics arm, works like Uber, where anyone 21 years of age or older, with a valid driver's license, and a midsize sedan, can sign up to be a partner to pick up and deliver packages.

Amazon FedEx 3rd party operators

Fast forward to 2019, and Amazon is already delivering at least 50 percent of its own orders in the United States, according to research by Morgan Stanley released in December 2019.

Are UPS and FedEx Deliveries Affected?

The same research showed that Amazon's in-house logistics operations "more than doubled its share" of the United States package volumes from only 20 percent in 2018. This increase translates to a shipping volume of 2.5 billion annually.

How does Amazon's Logistics volume stack up against third-party shipping companies like market leaders UPS and FedEx? Morgan Stanley estimates that the US shipping volume of UPS is 4.7 billion, while Fedex's is around 3 billion packages annually. Amazon Logistics is almost catching up with these two companies shipping volumes.

In the future, Morgan Stanley said the US packages of Amazon Logistics would likely have a compound annual growth rate of 68 percent from 2018 to 2022. This means Amazon's Logistics will reach 6.5 billion by 2020 and will exceed the 3.4 billion packages yearly of FedEx and the 5 billion annual package volume of UPS.

What Accounts for Amazon Logistics Growth?

Key to Amazon's Logistics success is its focus on densely populated areas, a strategy that competitors did not follow Morgan Stanley noted. This is evident by the 61 percent of Amazon Logistics package volume that comes from urban areas, which is significantly higher than the 11 percent of rural regions. When compared to competitors, Amazon's competitors typically source 20% of their package volume from rural areas, but Amazon's Logistics rural package volumes are almost half of that, sitting at around 11 percent.

All is Not Lost

All is not lost for FedEx despite losing volume packages to Amazon Logistics and fallout with Amazon.com after the two failed to renew their contract for ground shipments and express air deliveries in the summer of 2019. Fred Smith, the founder of FedEx corp, says that the freight company has plans for becoming the fastest and most cost-efficient ground courier. FedEx is partly banking on its increased short-haul delivery volume to help the company overtake UPS. Smith is also hoping that Fedex's strengthened relationships with traditional retailers will disrupt Amazon and help steer Fedex on top. Whether these strategies will work for FedEx, remains to be seen. The shipping industry is going through an exciting transformation, as volumes climb, and new innovations open up untold efficiency.

DispatchTrack offers the most powerful end-to-end suite of tools for last mile logistics operators. Dispatchers, drivers, customers and clients can access our app on any device to schedule, track, modify and verify your deliveries.

See how DispatchTrack can optimize your operation


Product Offerings →

A tool for every job. Be it routing, billing, or customer management, we can help your business be better.

Calculate Your ROI →

Most of our clients see ROI the first 30 days. See what you could save.

Meet The Team →

What does it take to make a team work? Leadership, experience, and a unified vision of where the company is headed.

See DispatchTrack's Last Mile Optimization Capabilities in Action

Valuable Lessons Grocers Can Learn from Amazon Fresh Delivery

Sep 22, 2020

In October 2019, Amazon had a major announcement: it dropped the $14.99 monthly fee and waived the Amazon Fresh fee for the U.S....

Amazon.com Introduction: Why This Giant is a Game-changer

Apr 7, 2020

Often, people think order delivery is merely about shipping the package to the shopper. But delivery fulfillment is more than...

How 3rd Party Logistics Software Can Help Customer Retention

Dec 13, 2021

The ability to retain present clients while attracting new ones is the biggest measure of success for any business—including...

Learn More About DispatchTrack

DispatchTrack offers shippers a feature-rich platform designed to boost last-mile visibility and help delight customers

Screenshots of DispatchTrack's software and mobile app